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Senior-led · Strategy to support

Get your time back. Let nothing slip.

We sit down with you, find where the hours go and where things get missed, then put the right systems in place, so the routine looks after itself and you can see everything at a glance.

Start a conversation See how we help
One expert, start to finish Supported long after launch
Built to
  • POPIA, south african data protection
  • GDPR, eu data protection
  • OWASP Top 10, web security baseline
  • WCAG 2.2 AA, accessibility standard
How your business runs, joined up. Pick a layer to explore it.What you learn flows back up, so next time nothing gets missed.
01 · Your customers
Clients who never wait on you
Self-service portals, orders and payments, open whenever they are.
Customer enquires onlineQuote accepted, order placedPaid and tracked onlineWhyHappier clients, fewer follow-ups.
02 · Your operations
Work that doesn’t need chasing
Tasks, approvals and reminders that move the work along on their own.
Every task has an ownerApprovals and invoices handledNothing waits in an inboxWhyTime for clients, not admin.
03 · Your data
The whole picture, in one place
Every client, job and number, visible to the people who need it.
Every step recorded onceLive dashboards for everyoneProblems spotted earlyWhyDecide on facts, not guesswork.
Custom platforms■ Process design■ Workflow automation■ Client portals■ CRM ecosystems■ System integration■ Data & analytics■ Digital strategy■ Custom platforms■ Process design■ Workflow automation■ Client portals■ CRM ecosystems■ System integration■ Data & analytics■ Digital strategy■

Technology is the easy part. We start with your people and how the work really gets done, then shape the systems around them so nothing gets lost along the way.

Senior-led

One expert, end to end

You work directly with the strategist who designs and delivers your solution. No hand-offs, no layers.

People first

Built around your team

Shaped around how your team actually works and connected to the tools you already use, so it gets used.

Always in view

Nothing slips through

Every client, task and follow-up in one clear view, so the right person acts at the right time.

01 — Services

How we help.

Four ways to win back time, and one person accountable for all of them.

01

Digital strategy

Find where the hours go and what matters most, then agree a practical roadmap and business case.

02

Platform engineering

Portals, platforms and integrations that join up your tools, so information is entered once and found instantly.

03

Workflow automation

Take the repetitive work off your team’s plate: reminders, approvals, hand-overs and, where it genuinely helps, AI.

04

Managed services

Secure hosting and support from the person who built it, with steady improvements as you grow.

Angular glass and steel facade

Joined up · Visible · Supported

Less chasing. More doing.

02 — Solutions

What we build. Built to be used.

Solution 01 / 07

Client & partner portals

Clients find what they need themselves, so your inbox gets quieter and relationships get stronger.

Secure accessDocument exchangeLive statusMessaging
03 — Approach

Discover. Engineer. Evolve.

A calm, clear path, with time given back at every stage.

01

Discover

We sit down with you, map how the work flows today and find where time and details get lost.

You getOpportunity mapSolution blueprintRoadmap & business case
02

Engineer

Build in focused steps, tested with your team and connected to the tools you use.

You getWorking releases you can testIntegrated with your toolsSecurity built in
03

Evolve

We stay on to run, support and improve it, so it keeps giving time back as you grow.

You getManaged hosting & updatesSupport when you need itContinuous improvement
20+years in digital, product & innovation
2015independent since
End-to-endfrom strategy to ongoing support
Repeating geometric concrete facade
Led by

Rudi Marloth

More than two decades helping organisations across enterprise, product and innovation untangle how they work. When you work with Design Factory, you work with Rudi directly, from the first conversation to ongoing support.

04 — Start a project

Let’s find your lost hours.

Tell us what’s taking up your time or slipping through the cracks. We’ll come back with a clear view and a practical first step.

What happens next
1You tell us what’s eating your time.
2We have a short call about how your business runs.
3You get a clear proposal and a practical first step.
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